Terms and Conditions

Please read the following document containing the Terms and Conditions carefully before using auroracreation.co.uk (Aurora Creation). By purchasing products from Aurora Creation, we assume that you read and agree to our terms and conditions.

Copyright

Aurora Creation is the copyright holder of all software sold on this site. The copying, redistribution, use or publication by you of any products without Aurora Creation's permission, is strictly prohibited. You are not allowed to use any part of our code in whole or part of any other software or product or website.

License

By purchasing a product of Aurora Creation:

  • Customer will receive source code open 100%.
  • Customer will obtain a License Certificate which will remain valid until the Customer stops using the Product or until Aurora Creation terminates this License because of Customer's failure to comply with any of its Terms and Conditions. Each License Certificate includes a license serial which is valid for one live Magento installation only and unlimited test Magento installations.
  • You are allowed to customize our products to fit with your using purpose.

Product Update

Aurora Creation does upgrade regularly to meet new requests from customers or make our products work with later versions of Magento. Customers purchased a product from Aurora Creation will get the updated versions for Free by logging in our store and go to My account > My downloadable products. 

Support

Support includes answering questions related to our products, bug/error fixing to make sure our products work well in your site exactly like our demo. Support does not include customizing our product to fit your own needs; customization request will require some fee (basically $40/hour). To ask for support or report bugs, please go to Need Support section Please kindly understand that tickets that arrive at our weekend will be processed when we’re back to office on next Monday (CET).

Refund

We offer 30-day money back guarantee for all of our products. You can get a full refund if you are not fully satisfied with our product during 30 days after your purchase. Please submit a ticket with your order information to our ticket system to request refund. You will receive refund within 7 days since your request is confirmed.

All refund requests after 30 days are not accepted. Please remember that we will not refund any fee you paid for installation and customization services. 

Changes to this privacy policy

Please note that these Terms and Conditions may change from time to time. Aurora Creation reserves the right to modify these Terms and Conditions at any time. Regardless, we will post any Terms and Conditions changes on this page and, if the changes are significant, we will provide a more prominent notice.

These Terms and Conditions go into effect on 4th October 2015.